Doktor.se uses Tandem to reduce the administrative burden on their clinicians

Stockholm, March 7, 2025 – Doktor.se, one of the largest digital healthcare providers in the Nordics, with over 25 physical clinics, partnered with Tandem Health this autumn. With over 2.5 million patient visits per year, Doktor.se is always looking for ways to free up time for patient care and create a more sustainable work environment for healthcare professionals.

Doctors at Doktor.se have now used Tandem’s AI-powered medical scribe to generate over 10,000 clinical notes, reducing time spent on documentation and allowing them to focus more on patients. By automatically drafting structured, accurate, and patient-safe notes, Tandem eases administrative workloads without disrupting clinical workflows.

“With Tandem’s AI solution, we can fully focus on the patient instead of thinking about what to write or dictate. It increases job satisfaction for doctors and creates a better patient experience.”

— Matilda Lundblad, CEO, Doktor.se Digital & Doktor24

For healthcare professionals, reducing administrative tasks can make a huge difference in their daily work. However, it's crucial that AI is used in a way that is both effective and safe. Tandem’s AI assistant is designed to integrate seamlessly into clinical workflows without compromising patient safety or confidentiality.

"For us, it’s essential that new technology enhances healthcare without cutting corners on medical guidelines or data protection. With Tandem’s AI solution, we can reduce the administrative burden in a structured and patient-safe way, giving healthcare providers more time for their patients."

— Filip Saxena, Chief Medical Officer at Doktor.se

Tandem’s AI scribe transcribes patient consultations in real time and instantly drafts clinical notes, which can then be quickly reviewed and saved in the patient record. Doctors using the solution report saving 1–2 hours per day, leading to less stress, improved documentation quality, and a more balanced workday.

“Our goal is to let healthcare professionals focus on what they do best – caring for patients. We are excited about this partnership with Doktor.se, which demonstrates how Tandem can support digital healthcare workflows for forward-thinking providers.”

— Lukas Saari, CEO, Tandem Health

By combining Doktor.se’s expertise in digital patient care with Tandem’s AI-powered documentation, this partnership enhances the healthcare experience – for both professionals and patients.

About Doktor.se

Doktor.se is one of the leading healthcare providers in the Nordics, offering high-quality care through both digital and physical clinics, with approximately 1,250 employees. The company handles over one million patient visits annually and continues to grow, with the goal of making healthcare easier for both patients and professionals.

About Tandem Health

Tandem Health is a European company developing AI-powered solutions to reduce healthcare administration. Tandem’s AI medical scribe automatically drafts structured notes and other patient visit documentation. The team behind Tandem combines healthcare expertise with AI and product development to meet the needs of modern healthcare providers.