Note traceability (AI Scribe)

Each section of a generated note can be traced back to the transcript segment it came from. Clinicians can click an inline reference to review the source context, making it easier to verify AI-generated content and support audit trail requirements.

Undo edits: Cmd/Ctrl+Z (AI Scribe)

Undo now covers the full range of changes made to a note: manual edits, AI adjustments, note regeneration, template changes, and field deletions. Previously, only adjustments could be reverted via the Revert button. The new keyboard shortcut works across all edit types in a single step.

Transfer-blocking code guidance (Coding Assistant)

When a selected code would block or delay a patient transfer, the Coding Assistant flags it and suggests how to resolve it before the record is finalised.

Improvements

• Browser extension updates — The Tandem browser extension has been updated with improved stability and faster load times across supported EHR systems.

• Auto-transfer default enabled (Coding Assistant) — Automatic transfer of completed coding episodes to downstream systems is now enabled by default for new deployments.

New integrations

• Gerica (Norway) — Full production integration with Gerica. Clinical notes, referrals, and exercise programmes can be sent directly to the patient record.

• Treserva (Sweden) — Integration with Treserva, used across social care and care home settings in Sweden.

• Nexuzhealth (Belgium) — Clinical notes can be sent directly to Nexuzhealth, the leading EHR in Flemish hospitals and care settings.

• Medatixx x.vianova (Germany) — Integration now available for German GP practices.

• Compucare (UK) — Integration with Compucare, used in independent hospitals and specialist clinics across the UK.

• Accurx Scribe improvements (UK) — Expanded Accurx API integration now includes patient-facing PDF summaries. Clinicians can generate a structured summary and send it directly to the patient via Accurx after a consultation.

• Epic (FHIR) — Integration with Epic via FHIR API, supporting clinical note transfer directly into the patient record. Uses SMART on FHIR authentication. Compatible with Epic instances globally, including Apotti in Finland.

• Oracle Health Millennium — Integration with Oracle Health Millennium (formerly Cerner) via FHIR API. Clinical notes can be transferred directly to the patient record using SMART on FHIR authentication.

Template Builder

You can now build and manage your own clinical note templates directly in Tandem, without involving our team.

Start from scratch or duplicate an existing template. Define the structure, name your entries, and activate it in minutes. Tandem automatically maps generated notes to your template structure.

Entry types: free text, headings, numbers, single choice, and multiple choice. Use Custom structure to write your own formatting instructions for a specific entry.

When activating a template, choose who sees it: everyone at the clinic, specific professions, or just yourself. Templates save automatically and stay private until you activate them.

Memories

Memories let you add instructions to any template or entry to guide tone, formatting, or phrasing, without changing the template structure itself.

Two types are available. Template memories apply to the whole note. Entry memories apply to a single section.

Clinic administrators can set memories for everyone. Individual clinicians can add their own.

Template memories (AI Scribe)

Individual clinicians can now add their own memories to templates, teaching Tandem their preferred phrasing, abbreviations, and documentation habits. Clinic admins and Tandem admins can view and manage memories across users.

Clinic-level memories (AI Scribe)

Memories can now also be set at the clinic level. Clinic admins can add instructions that apply to every clinician at the clinic for a specific heading and template, giving a lightweight way to standardise tone and phrasing without rebuilding templates.

Targeted Add or Adjust (AI Scribe)

You can now select exactly which sections of your note to adjust. Click on one or more headings before giving your instruction, and the edit applies only to those sections. No more unintended changes to the rest of the note.

Preview note in template editor (AI Scribe)

Template creators can now generate a preview note directly inside the editor before publishing. Choose a recent encounter and see exactly how the template will produce a note, so you can iterate on structure, headings, and memories without going live.

Resume encounter (AI Scribe)

The resume encounter feature is now available to all clinicians. Clinics can choose to surface the button directly in the bottom bar for workflows where it's used frequently.

Multiple documents per session (AI Scribe)

Generate more than one referral letter, patient summary, or other document from a single encounter. Each document is independent and maintains separate edits.

Additional code suggestions (Coding Assistant)

Beyond the initial recommended codes, Tandem now surfaces additional suggestions that can be expanded progressively. Quicker for a clinician to glance at a code and skip it than to realise one is missing and go searching.

Pinned codes (Coding Assistant)

Clinicians can now pin commonly used codes as personal favourites. Clinic admins can also set shared pinned codes that appear for everyone. Useful for standard procedure or visit codes you apply to most encounters.

Encounter type context for coding (Coding Assistant)

Code suggestions can now take encounter type (in-clinic, teleconsult, video call, follow-up) and clinician profession into account. Reduces miscoding in frameworks like KVÅ, NGAP, and Normaltariffen where the right code depends on the visit type, not just the clinical content.

Improvements

• Background code generation: code suggestions now generate while the note is being produced, so they often appear without a separate loading step.

Restore deleted encounters (AI Scribe)

Clinicians can now recover encounters they've accidentally deleted. A new Trash page in Settings shows all non-anonymised deleted encounters that are still within the retention period. No more support tickets for accidental deletions.

Code billing values (Coding Assistant)

Coding frameworks now support displaying billing values alongside each code suggestion. In frameworks like the French NGAP, this makes it easier to identify the more specialised (and typically correct) option. Ordering by billing value is off by default and configurable per clinic.

Improvements

• Tandem for Web now captures system audio from web-based conferencing services (e.g. Google Meet) on Mac, so users no longer need a separate application for teleconsultation recording.

• Quick phrases can now trigger automatically by typing the phrase followed by a space. No need for a semicolon prefix. Disabled by default; enable in Settings.

• Note dates now reflect when the encounter started, not when the note was generated.

Verbosity control (AI Scribe)

Choose how detailed your notes are with a new verbosity setting. Set your preference to brief, standard, or comprehensive, and Tandem adjusts the level of detail across the entire note to match.

Redesigned template selector (AI Scribe)

The template picker has been refreshed with a cleaner layout and improved mobile support, making it faster to find and switch between templates.

Improvements

• Clinic-level language settings: clinic admins can now configure which note generation languages are available for all clinicians at their clinic, instead of setting them per user.

• Browser extension updates no longer force tab refreshes, reducing disruption during deployments.

Bigger search field

The search field is now bigger, allowing more codes to be visible while typing.

New languages keywords & synonyms

Keywords & synonyms have been added in Swedish, German, English, and Finnish to make finding relevant codes easier.

Improved code search

The order of codes are now sorted by how commonly they are used, to make popular codes easier to find.

Updated settings page

The settings page has gotten a facelift with improved navigation and a more modern look and feel.

Disable microphone by default

You can now choose to disable the microphone by default when clicking Add or Adjust. This may be used by clinicians who prefer typing adjustments instead of dictating.

Improvements

• Improved self-serve onboarding flow

• Fixed bug where the Dictaphone feature asked for re authentication

• Improved detection of audio issues

• Miscellaneous stability improvements

Starting today, we are making our product updates public so everyone can follow what is changing in Tandem. We release improvements often, both large and small, and this page will show those updates going forward.