Sovereign
Health

Sovereign
Health

Sovereign
Health

Tandem is now available on European infrastructure

Tandem meets the highest regulatory and security standards for clinical AI in Europe.

Sovereign Health lets care providers run Tandem’s Medical Assistant on European-owned cloud, from where patient data is stored to where AI does its work.

Tandem has always stored and processed data inside Europe. Sovereign Health goes further.

Sovereign Health lets care providers run Tandem’s Medical Assistant on European-owned cloud, from where patient data is stored to where AI does its work.

Tandem has always stored and processed data inside Europe. Sovereign Health goes further.

Sovereign Health lets care providers run Tandem’s Medical Assistant on European-owned cloud, from where patient data is stored to where AI does its work.

Tandem has always stored and processed data inside Europe. Sovereign Health goes further.

European healthcare needs independence

Healthcare is critical infrastructure, and patient data is among the most sensitive data a society holds. Up until now most clinical AI has run on data centres owned by global hyperscalers. It is crucial Europe can be independent in the AI era, to withstand geopolitical and regulatory changes, ensuring we can lead the way rather than risk being left behind.

European healthcare needs independence

Healthcare is critical infrastructure, and patient data is among the most sensitive data a society holds. Up until now most clinical AI has run on data centres owned by global hyperscalers. It is crucial Europe can be independent in the AI era, to withstand geopolitical and regulatory changes, ensuring we can lead the way rather than risk being left behind.

European healthcare needs independence

Healthcare is critical infrastructure, and patient data is among the most sensitive data a society holds. Up until now most clinical AI has run on data centres owned by global hyperscalers. It is crucial Europe can be independent in the AI era, to withstand geopolitical and regulatory changes, ensuring we can lead the way rather than risk being left behind.

Introducing Sovereign Health

Run on European Cloud

Your patients’ data is stored and processed on a European-owned cloud. Open-source models are held to the same safety bar as frontier models, moving to a Europe-sovereign cloud doesn’t cost you anything on clinical safety.

The same Tandem product

Nothing changes for your clinicians. The European cloud runs on Scaleway, and you keep the same three CE-marked modules and the same integrations with more than 130 medical record systems.

Still certified under EU MDR

Tandem is the first AI Medical Assistant built in Europe, certified as a Class IIa medical device under EU MDR, and deployed on a European cloud.

Introducing Sovereign Health

Run on European Cloud

Your patients’ data is stored and processed on a European-owned cloud. Open-source models are held to the same safety bar as frontier models, moving to a Europe-sovereign cloud doesn’t cost you anything on clinical safety.

The same Tandem product

Nothing changes for your clinicians. The European cloud runs on Scaleway, and you keep the same three CE-marked modules and the same integrations with more than 130 medical record systems.

Still certified under EU MDR

Tandem is the first AI Medical Assistant built in Europe, certified as a Class IIa medical device under EU MDR, and deployed on a European cloud.

Introducing Sovereign Health

Run on European Cloud

Your patients’ data is stored and processed on a European-owned cloud. Open-source models are held to the same safety bar as frontier models, moving to a Europe-sovereign cloud doesn’t cost you anything on clinical safety.

The same Tandem product

Nothing changes for your clinicians. The European cloud runs on Scaleway, and you keep the same three CE-marked modules and the same integrations with more than 130 medical record systems.

Still certified under EU MDR

Tandem is the first AI Medical Assistant built in Europe, certified as a Class IIa medical device under EU MDR, and deployed on a European cloud.

Tandem’s harness ensures clinical safety with open-weight models

Open-weight model

Closed source model

Evaluation of AI models using the Tandem harness for medical note generation scored on clinician preference and accuracy.

90%91%92%93%94%95%96%97%98%99%100%0%10%20%30%40%50%60%70%80%90%100%Accuracy →Clinician preference →GPT-6 SolDeepSeek V4 ProMistral Large 4Claude Opus 5.5GPT-4o

Model

Clinician preference

Accuracy

GPT-6 Sol

89.0%

100.0%

GPT-5.6 Sol

88.3%

100.0%

GPT-6.1 Sol

87.2%

100.0%

GPT-5.5

86.0%

100.0%

Muse Wonder

84.3%

100.0%

Claude Opus 5.5

82.6%

99.8%

DeepSeek V4.1 Flash 1017

80.3%

99.8%

Grok 4.7

78.1%

100.0%

Claude Sonnet 5.5

76.4%

99.8%

DeepSeek V4 Pro

76.1%

100.0%

GPT-6 Luna

76.1%

99.8%

Reflection Beam 1.0

75.6%

99.5%

About this benchmark

Evaluation of 47 leading AI models using the Tandem harness for medical note generation based on 50 transcripts selected to be representative across European languages and care settings. The models were scored on clinician preference and accuracy. Clinician preference measures how often the model’s output medical note was preferred versus the output medical note of other models evaluated in the benchmark. Accuracy measures the share of clinical claims in the output medical notes that were neither hallucinations nor omissions, with omissions being measured on a defined set of clinically important facts that were contained in the transcripts that should be included in the resulting note.

Tandem’s harness ensures clinical safety with open-weight models

Open-weight model

Closed source model

Evaluation of AI models using the Tandem harness for medical note generation scored on clinician preference and accuracy.

90%91%92%93%94%95%96%97%98%99%100%0%10%20%30%40%50%60%70%80%90%100%Accuracy →Clinician preference →GPT-6 SolDeepSeek V4 ProMistral Large 4Claude Opus 5.5GPT-4o

Model

Clinician preference

Accuracy

GPT-6 Sol

89.0%

100.0%

GPT-5.6 Sol

88.3%

100.0%

GPT-6.1 Sol

87.2%

100.0%

GPT-5.5

86.0%

100.0%

Muse Wonder

84.3%

100.0%

Claude Opus 5.5

82.6%

99.8%

DeepSeek V4.1 Flash 1017

80.3%

99.8%

Grok 4.7

78.1%

100.0%

Claude Sonnet 5.5

76.4%

99.8%

DeepSeek V4 Pro

76.1%

100.0%

GPT-6 Luna

76.1%

99.8%

Reflection Beam 1.0

75.6%

99.5%

About this benchmark

Evaluation of 47 leading AI models using the Tandem harness for medical note generation based on 50 transcripts selected to be representative across European languages and care settings. The models were scored on clinician preference and accuracy. Clinician preference measures how often the model’s output medical note was preferred versus the output medical note of other models evaluated in the benchmark. Accuracy measures the share of clinical claims in the output medical notes that were neither hallucinations nor omissions, with omissions being measured on a defined set of clinically important facts that were contained in the transcripts that should be included in the resulting note.

Tandem’s harness ensures clinical safety with open-weight models

Open-weight model

Closed source model

Evaluation of AI models using the Tandem harness for medical note generation scored on clinician preference and accuracy.

90%91%92%93%94%95%96%97%98%99%100%0%10%20%30%40%50%60%70%80%90%100%Accuracy →Clinician preference →GPT-6 SolDeepSeek V4 ProMistral Large 4Claude Opus 5.5GPT-4o

Model

Clinician preference

Accuracy

GPT-6 Sol

89.0%

100.0%

GPT-5.6 Sol

88.3%

100.0%

GPT-6.1 Sol

87.2%

100.0%

GPT-5.5

86.0%

100.0%

Muse Wonder

84.3%

100.0%

Claude Opus 5.5

82.6%

99.8%

DeepSeek V4.1 Flash 1017

80.3%

99.8%

Grok 4.7

78.1%

100.0%

Claude Sonnet 5.5

76.4%

99.8%

DeepSeek V4 Pro

76.1%

100.0%

GPT-6 Luna

76.1%

99.8%

Reflection Beam 1.0

75.6%

99.5%

About this benchmark

Evaluation of 47 leading AI models using the Tandem harness for medical note generation based on 50 transcripts selected to be representative across European languages and care settings. The models were scored on clinician preference and accuracy. Clinician preference measures how often the model’s output medical note was preferred versus the output medical note of other models evaluated in the benchmark. Accuracy measures the share of clinical claims in the output medical notes that were neither hallucinations nor omissions, with omissions being measured on a defined set of clinically important facts that were contained in the transcripts that should be included in the resulting note.

Same protections, now with European ownership

Every Tandem customer already gets European hosting, encryption and certified clinical safety. Sovereign Health goes one step further: a cloud provider that is owned and operated in Europe.

Grátis

Pro

Data hosting

Data stored in European data centers

Data stored in European data centers on Scaleway, a European-owned cloud

Data processing

Processed in European data centers

Processed in European data centers on Scaleway, a European-owned cloud

Regulatory and compliance

CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR

CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR

Sovereignty

EU data residency, with encryption keys held by Tandem with a separate European provider

EU data residency, with encryption keys held by Tandem with a European owned cloud provider

AI models

Leading frontier AI models

Open-weight models hosted by Tandem on European-owned cloud, with optionality to use leading frontier AI models

Availability

All customers

Enterprise customers, on request (existing and new)

Same protections, now with European ownership

Every Tandem customer already gets European hosting, encryption and certified clinical safety. Sovereign Health goes one step further: a cloud provider that is owned and operated in Europe.

A

B

Unlimited transcription

Data stored in European data centers

Data stored in European data centers on Scaleway, a European-owned cloud

Data processing

Processed in European data centers

Processed in European data centers on Scaleway, a European-owned cloud

Regulatory and compliance

CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR

CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR

Sovereignty

EU data residency, with encryption keys held by Tandem with a separate European provider

EU data residency, with encryption keys held by Tandem with a European owned cloud provider

AI models

Leading frontier AI models

Open-weight models hosted by Tandem on European-owned cloud, with optionality to use leading frontier AI models

Availability

All customers

Enterprise customers, on request (existing and new)

Same protections, now with European ownership

Every Tandem customer already gets European hosting, encryption and certified clinical safety. Sovereign Health goes one step further: a cloud provider that is owned and operated in Europe.

Grátis

Pro

Data hosting

Data stored in European data centers

Data stored in European data centers on Scaleway, a European-owned cloud

Data processing

Processed in European data centers

Processed in European data centers on Scaleway, a European-owned cloud

Regulatory and compliance

CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR

CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR

Sovereignty

EU data residency, with encryption keys held by Tandem with a separate European provider

EU data residency, with encryption keys held by Tandem with a European owned cloud provider

AI models

Leading frontier AI models

Open-weight models hosted by Tandem on European-owned cloud, with optionality to use leading frontier AI models

Availability

All customers

Enterprise customers, on request (existing and new)

Is Sovereign Health right for you?

If your organisation is weighing European-owned cloud for its clinical systems, or expects to in the future, we'd like to hear from you. We'll talk through your requirements and what Sovereign Health would mean for you.

Is Sovereign Health right for you?

If your organisation is weighing European-owned cloud for its clinical systems, or expects to in the future, we'd like to hear from you. We'll talk through your requirements and what Sovereign Health would mean for you.

Is Sovereign Health right for you?

If your organisation is weighing European-owned cloud for its clinical systems, or expects to in the future, we'd like to hear from you. We'll talk through your requirements and what Sovereign Health would mean for you.

FAQ

FAQ

Frequently asked question about our pricing and offering

FAQ

What do I get with Sovereign Health?
What do I get with Sovereign Health?
Can I choose Sovereign Health when I sign up, or only later?
Can I choose Sovereign Health when I sign up, or only later?
I’m an existing customer. How do I get it?
I’m an existing customer. How do I get it?
What does it cost?
What does it cost?
How long does it take to get Sovereign Health?
How long does it take to get Sovereign Health?
Who does the migration work?
Who does the migration work?
Is there any downtime, or anything we need to do beforehand?
Is there any downtime, or anything we need to do beforehand?
What happens to our historical data?
What happens to our historical data?
Will our data processing agreement change?
Will our data processing agreement change?
Who hosts the data?
Who hosts the data?
Where exactly is the data stored?
Where exactly is the data stored?
Is my data both stored and processed in the EU?
Is my data both stored and processed in the EU?
Which data is covered?
Which data is covered?
Does this change the AI models Tandem uses?
Does this change the AI models Tandem uses?
Should I expect changes to the Tandem product?
Should I expect changes to the Tandem product?
What is an AI scribe for pharmacists?
Em que difere o Apoio à Decisão Clínica da Tandem do ChatGPT ou de outras ferramentas de IA?
Can pharmacists use an AI scribe in community pharmacy?
Com que sistemas de registo clínico o Tandem integra?
Does Tandem store consultation audio?
Preciso de instalar algum software?
Do I still check the note?
Preciso de algum hardware especial (microfones, etc.)?
Is Tandem a regulated medical device?
E se cometer um erro? Posso editar uma nota?
A Tandem suporta sotaques regionais e vários dialetos?
A Tandem consegue lidar com conversas com múltiplos interlocutores (p. ex., familiares do doente)?
Posso usar o Tandem em consultas virtuais?
Preciso de pedir consentimento aos meus pacientes?
Onde os dados são armazenados e processados?
A Tandem é um dispositivo médico?
O que é a Tandem Health?
Como é que a codificação é tratada de forma diferente nos países europeus?
O assistente de codificação da Tandem é compatível com o nosso sistema de registo clínico?
O que acontece se uma combinação de códigos for inválida ou incompleta?
Por que razão os códigos não são aplicados automaticamente?
O assistente de codificação da Tandem é um dispositivo médico regulamentado?
Que sistemas de codificação suporta o assistente de codificação da Tandem?
O Tandem pode transferir notas automaticamente para o meu sistema de registo clínico?
O Apoio à Decisão Clínica da Tandem tem marcação CE ao abrigo do MDR da UE?
O que é o Apoio à Decisão Clínica da Tandem?
Em que difere o Apoio à Decisão Clínica da Tandem do Google ou de uma pesquisa de conhecimento geral?
Que diretrizes clínicas e referências farmacológicas utiliza o apoio à decisão clínica da Tandem?
Podemos carregar os nossos próprios protocolos clínicos e diretrizes locais?
Em que mercados está disponível o Apoio à Decisão Clínica da Tandem?
Os dados dos doentes são utilizados para treinar ou melhorar o modelo de apoio à decisão clínica?

Get started with Sovereign Health

Join thousands of care providers enjoying stress-free documentation.

Get started with Sovereign Health

Join thousands of care providers enjoying stress-free documentation.

Get started with Sovereign Health

Join thousands of care providers enjoying stress-free documentation.