Tandem has teamed up with Accurx to deliver our AI medical scribe to 500,000 NHS staff

Bringing AI-powered documentation support to NHS clinicians

Accurx—the communications platform trusted by NHS teams across the UK—has selected Tandem Health as its exclusive partner to deliver AI medical scribe services to the NHS.

Together, we’re launching Accurx Scribe, powered by Tandem: an AI medical scribe that will be made available to over 500,000 NHS professionals. This partnership will deliver real-time transcription, coding, and document generation—helping staff spend less time on admin, and more time with patients.

What is Accurx?

Accurx is where NHS staff communicate—with patients, colleagues and care teams. Built specifically for the NHS, Accurx has become one of the most trusted platforms across healthcare, simplifying everyday communication and improving how care is delivered.

Today, Accurx is used by 98% of GP practices in England and by staff in 70% of NHS Trusts. That’s more than 500,000 healthcare professionals using the platform to message patients, share updates across services, manage outpatient pathways, and coordinate care.

Over 56 million patients have received messages via Accurx, with 2 million+ patients contacted each week. During the pandemic, Accurx helped deliver nearly 30 million COVID-19 vaccine appointments, and has continued to expand across primary, secondary, community and mental health settings.

This deep, trusted presence in the NHS is what makes Accurx the ideal partner to bring Tandem’s AI scribe into everyday clinical workflows quickly, safely, and at scale.

Why are we partnering with Accurx?

At Tandem, we’re building AI that works with clinicians, not around them. And when we looked for a partner to scale our technology, Accurx stood out:

- Unmatched NHS footprint, with instant access to over half a million staff

- Shared mission to reduce admin and free up time for patient care

- Commitment to safe, user-friendly, clinically robust tools

What is Accurx Scribe powered by Tandem?

This is Tandem’s AI medical scribe, now available to users through the Accurx platform that NHS staff already have accessible on their computers. It transcribes and structures consultations in real time, codes the clinical record, and generates referral letters, Advice & Guidance messages and patient summaries.

It integrates seamlessly with EMIS and SystmOne, works across desktop, web and mobile, and saves NHS staff hours of admin every week.

Jacob Haddad, CEO & Co-founder of Accurx, said:

“NHS staff are spending nearly a third of their day on admin. We want to liberate them from that, whilst driving huge productivity gains, at pace. We met with a wide range of potential partners, but immediately found vast common ground between our two organisations. Tandem places a similarly high focus on meeting user needs, clinical governance, and simplicity.”

Lukas Saari, CEO & Co-founder of Tandem Health, said:

“From our first interaction with Accurx we’ve been impressed by their passion for improving healthcare and the love their users express. We are very much looking forward to partnering to bring this technology to clinicians across the NHS.”

Dr. Katie Baker, Country Director of Tandem Health UK & Ireland, said:

“As an NHS GP, I've seen firsthand the impact Accurx has had in transforming how we communicate across the health service - making care more connected, efficient, and patient-centred. By combining this with Tandem Health’s AI scribe, we’re taking a huge step forward for both staff wellbeing and patient outcomes. It’s exciting to bring this innovation to market so quickly, and even more so to see how it can free up time, reduce burnout, standardise population-level data, and improve the quality of every patient interaction.”

Try it for yourself

Whether you work in general practice, a hospital, or community care, Accurx Scribe, powered by Tandem is ready to support your day-to-day work.

👉 Join the waiting list today