Clinical Case Management
OneAdvanced
·
Urgent care, Out-of-hours
·
UK
Clinical Case Management integration with Tandem's AI scribe and AI clinical assistant
In urgent and out-of-hours care settings using Clinical Case Management, Tandem would work alongside clinicians handling calls and unscheduled appointments to generate structured notes that could be sent into the patient's record. This would help urgent care teams reduce documentation time during high-volume, time-pressured shifts.
Clinical Case Management (formerly Adastra) is OneAdvanced's clinical case management system for urgent and unscheduled care, used by NHS out-of-hours GP services and NHS 24/111 in Scotland to manage patient calls, appointments, and handovers to services such as A&E. An integration between Tandem's AI scribe and Clinical Case Management would enable clinical documentation to transfer directly into the medical record system.
System provider:
Clinical Case Management
System type:
Medical record system
Care settings:
Urgent care, Out-of-hours
Integration capabilities:
AI clinical notes, referral letters, documents and clinical codes (capabilities depending on your systems provider)
Primary market:
UK
Integration status:
Not Live
About Tandem
Tandem is an AI clinical assistant and AI scribe that integrates with more than 100 systems across healthcare and adjacent care settings – including medical record systems (EHR/EMR), dental and pharmacy practice management software, veterinary practice management software, care management systems, occupational health software, and other practice or system providers.
It includes an AI scribe for real-time documentation and a Coding Assistant that surfaces relevant diagnosis and procedure codes as suggestions alongside the note - supporting national coding frameworks across Europe. Once reviewed and approved, documentation transfers directly into your record system. No copy and paste. No switching between systems.
Tandem fits into existing clinical workflows and works across multiple care settings, including healthcare, dentistry, social care, mental health, physiotherapy and veterinary care. It is used by healthcare organisations, clinics, municipalities, social services, and independent practitioners.
Frequently asked questions
Does Tandem integrate with Clinical Case Management?
No, not yet. Tandem can be integrated with Clinical Case Management — an integration can be requested by contacting Tandem, and building an integration typically takes anywhere from a few hours to a few weeks, depending on the systems provider.
What data could be transferred to Clinical Case Management?
In an urgent care or out-of-hours setting, Tandem could transfer documentation such as triage notes, telephone consultation summaries, and treatment advice into Clinical Case Management. This could also include handover notes for onward referral to A&E or other services.