Mindler is one of Europe’s leading digital mental health providers, offering accessible, evidence-based therapy across the UK, Netherlands, Sweden, Norway, and Denmark. Through its innovative platforms, Mindler connects individuals with licensed psychologists via video-based sessions, supported by interactive self-help tools and clinical programs.

The challenge

Like many in mental health care, Mindler’s psychologists were spending a lot of time on session notes. Even with a strong digital setup, documentation was still a task that pulled focus away from patient care and added to the daily mental load.

How they solved it using Tandem

To support their clinicians, Mindler added Tandem to their digital toolkit. Psychologists start Tandem at the beginning of a session, then focus fully on the conversation. In the meantime, Tandem listens in the background and drafts the note. After the session, the note is ready for a quick review and one-click transfer to the EHR. A simple way to save time and ease the mental load.

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“Integrating Tandem’s AI-powered documentation support is part of our broader strategy to combine clinical expertise with smart technology"

Erica Larson, CEO at Mindler

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The outcome

Mindler's psychologists now save hours every day, with less stress between sessions and more time for patients. Tandem supports Mindler’s mission to make mental health care more accessible without overburdening staff.