How a London GP kept his consulting style and saved 30 minutes of admin a day with an AI scribe
Dr Kiran Chitrapu, a partner at The Wapping Group Practice in North East London, on how Accurx Scribe, powered by Tandem, replaced end-of-day note writing.
Type:
GP practice
Location:
Tower Hamlets, London
Featured clinician:
Dr Kiran Chitrapu, Partner
~30 min
admin time saved per day, as reported by Dr Chitrapu
Dr Kiran Chitrapu, a partner at The Wapping Group Practice in North East London, says Accurx Scribe saves him about 30 minutes of admin time each day. He still consults the way he always has, and the software captures the conversation in the background.
“It’s made the entire task of note writing so much simpler, as I’m not a great typist… so this has revolutionised things.”
Dr Kiran Chitrapu, Partner, The Wapping Group Practice
What was Dr Chitrapu’s workflow before Accurx Scribe, powered by Tandem?
For some experienced clinicians, typing notes during a consultation feels like a distraction and a barrier to genuine connection. They build a workflow of their own: remember the key details, keep eye contact and rapport, and then, at the end of the day, sit down and try to recall a mountain of information from memory.
Dr Chitrapu knew that workflow well.
“When I was training, I came from the old era of handwriting things, so typing has never been my forte. Traditionally, I wouldn’t type during a consultation; I’d remember everything and write notes at the end.”
Dr Kiran Chitrapu, Partner, The Wapping Group Practice
How does an AI scribe work for a GP who doesn’t like typing?
For Dr Chitrapu, Scribe wasn’t a replacement for his established workflow but an upgrade. It let him keep his preferred way of consulting while removing the time-consuming and stressful note writing at the end.
He simply lets the software run in the background. The AI captures the entire conversation, so he no longer carries the mental overhead of remembering key facts and figures.
How much time does Accurx Scribe save a GP?
Dr Chitrapu says he saves approximately 30 minutes of administrative time each day.
Scribe has removed the mental burden of trying to remember patient details to write up later. That frees him to focus on patient care.
Dr Chitrapu has rediscovered his love for consulting, because Scribe has taken away the stress of note taking. "It's made the entire task of note writing so much simpler, as I’m not a great typist... so this has revolutionised things."
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