We always ensure your data is handled to the highest security standards, protecting your and your patients' privacy.
We always ensure your data is handled to the highest security standards, protecting your and your patients' privacy.
We always ensure your data is handled to the highest security standards, protecting your and your patients' privacy.
ISO 13485
Certified to ISO 13485:2016 by Scarlet
ISO 27001
Certified to ISO/IEC 27001:2022 by Insight Assurance
GDPR
Patient data processed securely
UK Cyber Essentials Plus
NHS Compliant
UKCA
Under UK Medical Device Regulations
CE Marked
Under EU Medical Device Regulations
Valvira A1

ENS Nivel Alto
All data within the EU
MDR Class IIa certified
Applies to the Tandem Coding Assistant
ISO 13485
Certified to ISO 13485:2016 by Scarlet
ISO 27001
Certified to ISO/IEC 27001:2022 by Insight Assurance
GDPR
Patient data processed securely
UK Cyber Essentials Plus
NHS Compliant
UKCA
Under UK Medical Device Regulations
CE Marked
Under EU Medical Device Regulations
Valvira A1

ENS Nivel Alto
All data within the EU
MDR Class IIa certified
Applies to the Tandem Coding Assistant
ISO 13485
Certified to ISO 13485:2016 by Scarlet
ISO 27001
Certified to ISO/IEC 27001:2022 by Insight Assurance
GDPR
Patient data processed securely
UK Cyber Essentials Plus
NHS Compliant
UKCA
Under UK Medical Device Regulations
CE Marked
Under EU Medical Device Regulations
Valvira A1

ENS Nivel Alto
All data within the EU
MDR Class IIa certified
Applies to the Tandem Coding Assistant
Compliance built for European healthcare
Designed to meet European healthcare regulations, with certified systems and ongoing oversight.

Certified and audited to the highest standards
Tandem is certified to ISO 27001 and ISO 13485, and fully compliant with GDPR and local patient data protection laws.
Meets national healthcare requirements
Tandem complies with NHS data security standards, including the Data Security and Protection Toolkit, and equivalent European requirements.
Continuously reviewed and improved
Our compliance and quality systems are actively maintained and strengthened to meet evolving regulatory expectations.
Compliance built for European healthcare
Designed to meet European healthcare regulations, with certified systems and ongoing oversight.

Certified and audited to the highest standards
Tandem is certified to ISO 27001 and ISO 13485, and fully compliant with GDPR and local patient data protection laws.
Meets national healthcare requirements
Tandem complies with NHS data security standards, including the Data Security and Protection Toolkit, and equivalent European requirements.
Continuously reviewed and improved
Our compliance and quality systems are actively maintained and strengthened to meet evolving regulatory expectations.
Compliance built for European healthcare
Designed to meet European healthcare regulations, with certified systems and ongoing oversight.

Certified and audited to the highest standards
Tandem is certified to ISO 27001 and ISO 13485, and fully compliant with GDPR and local patient data protection laws.
Meets national healthcare requirements
Tandem complies with NHS data security standards, including the Data Security and Protection Toolkit, and equivalent European requirements.
Continuously reviewed and improved
Our compliance and quality systems are actively maintained and strengthened to meet evolving regulatory expectations.

“Innovation in healthcare only works when it is designed with patient safety, clinical responsibility, and regulatory rigor at its core.”
Dr Yan Peng Zhao
MDR Compliance Lead

“Innovation in healthcare only works when it is designed with patient safety, clinical responsibility, and regulatory rigor at its core.”
Dr Yan Peng Zhao
MDR Compliance Lead

“Innovation in healthcare only works when it is designed with patient safety, clinical responsibility, and regulatory rigor at its core.”
Dr Yan Peng Zhao
MDR Compliance Lead
Data security, by design
Patient data stays private, protected, and fully under your control by default.

All patient data stays in Europe
Patient data is processed and stored exclusively in European data centres, under strict, enterprise-grade security agreements.
No audio recordings are stored
Audio is processed in real time during the consultation and deleted immediately after transcription.
Your data is never used to train AI
Tandem does not train AI models on patient or personal data, so your information always remains private and under your control.
Data security, by design
Patient data stays private, protected, and fully under your control by default.

All patient data stays in Europe
Patient data is processed and stored exclusively in European data centres, under strict, enterprise-grade security agreements.
No audio recordings are stored
Audio is processed in real time during the consultation and deleted immediately after transcription.
Your data is never used to train AI
Tandem does not train AI models on patient or personal data, so your information always remains private and under your control.

“When it comes to patient data, there's zero room for compromise. Tandem is built with security at its core and complies with the highest standards.”
Oliver Åstrand
Chief Technology Officer

“When it comes to patient data, there's zero room for compromise. Tandem is built with security at its core and complies with the highest standards.”
Oliver Åstrand
Chief Technology Officer

“When it comes to patient data, there's zero room for compromise. Tandem is built with security at its core and complies with the highest standards.”
Oliver Åstrand
Chief Technology Officer
Trusted by over 5,000 care organisations across Europe
Built on the highest security standards, ensuring safe and compliant AI-powered documentation for clinicians every day.
FAQ
Frequently asked questions about compliance and data security.
FAQ
Frequently asked questions about compliance and data security.
FAQ
Frequently asked question about our pricing and offering
Is Tandem compliant with required data standards?
Is Tandem compliant with required data standards?
Is Tandem compliant with required data standards?
Where is the data stored and processed?
Where is the data stored and processed?
Where is the data stored and processed?
Is Tandem a medical device?
Is Tandem a medical device?
Is Tandem a medical device?
Is my data used for training AI models?
Is my data used for training AI models?
Is my data used for training AI models?
Are audio recordings stored from the consultations?
Are audio recordings stored from the consultations?
Are audio recordings stored from the consultations?
Who is legally responsible for the clinical documentation?
Who is legally responsible for the clinical documentation?
Who is legally responsible for the clinical documentation?
Want more answers?
Learn more in our Trust Center or contact us directly. You can also reach our external Data Protection Office at dpo@tandemhealth.ai.
Want more answers?
Learn more in our Trust Center or contact us directly. You can also reach our external Data Protection Office at dpo@tandemhealth.ai.
Want more answers?
Learn more in our Trust Center or contact us directly. You can also reach our external Data Protection Office at dpo@tandemhealth.ai.