Sovereign Health
Sovereign Health
Sovereign Health
Tandem is now available on European infrastructure
Tandem meets the highest regulatory and security standards for clinical AI in Europe.

Sovereign Health lets care providers run Tandem’s Medical Assistant on European-owned cloud, from where patient data is stored to where AI does its work.
Tandem has always stored and processed data inside Europe. Sovereign Health goes further.

Sovereign Health lets care providers run Tandem’s Medical Assistant on European-owned cloud, from where patient data is stored to where AI does its work.
Tandem has always stored and processed data inside Europe. Sovereign Health goes further.

Sovereign Health lets care providers run Tandem’s Medical Assistant on European-owned cloud, from where patient data is stored to where AI does its work.
Tandem has always stored and processed data inside Europe. Sovereign Health goes further.
European healthcare needs independence
Healthcare is critical infrastructure, and patient data is among the most sensitive data a society holds. Up until now most clinical AI has run on data centres owned by global hyperscalers. It is crucial Europe can be independent in the AI era, to withstand geopolitical and regulatory changes, ensuring we can lead the way rather than risk being left behind.

European healthcare needs independence
Healthcare is critical infrastructure, and patient data is among the most sensitive data a society holds. Up until now most clinical AI has run on data centres owned by global hyperscalers. It is crucial Europe can be independent in the AI era, to withstand geopolitical and regulatory changes, ensuring we can lead the way rather than risk being left behind.

European healthcare needs independence
Healthcare is critical infrastructure, and patient data is among the most sensitive data a society holds. Up until now most clinical AI has run on data centres owned by global hyperscalers. It is crucial Europe can be independent in the AI era, to withstand geopolitical and regulatory changes, ensuring we can lead the way rather than risk being left behind.

Introducing Sovereign Health

Run on European Cloud
Your patients’ data is stored and processed on a European-owned cloud. Open-source models are held to the same safety bar as frontier models, moving to a Europe-sovereign cloud doesn’t cost you anything on clinical safety.
The same Tandem product
Nothing changes for your clinicians. The European cloud runs on Scaleway, and you keep the same three CE-marked modules and the same integrations with more than 130 medical record systems.
Still certified under EU MDR
Tandem is the first AI Medical Assistant built in Europe, certified as a Class IIa medical device under EU MDR, and deployed on a European cloud.
Introducing Sovereign Health

Run on European Cloud
Your patients’ data is stored and processed on a European-owned cloud. Open-source models are held to the same safety bar as frontier models, moving to a Europe-sovereign cloud doesn’t cost you anything on clinical safety.
The same Tandem product
Nothing changes for your clinicians. The European cloud runs on Scaleway, and you keep the same three CE-marked modules and the same integrations with more than 130 medical record systems.
Still certified under EU MDR
Tandem is the first AI Medical Assistant built in Europe, certified as a Class IIa medical device under EU MDR, and deployed on a European cloud.
Introducing Sovereign Health

Run on European Cloud
Your patients’ data is stored and processed on a European-owned cloud. Open-source models are held to the same safety bar as frontier models, moving to a Europe-sovereign cloud doesn’t cost you anything on clinical safety.
The same Tandem product
Nothing changes for your clinicians. The European cloud runs on Scaleway, and you keep the same three CE-marked modules and the same integrations with more than 130 medical record systems.
Still certified under EU MDR
Tandem is the first AI Medical Assistant built in Europe, certified as a Class IIa medical device under EU MDR, and deployed on a European cloud.
Tandem’s harness ensures clinical safety with open-weight models
Open-weight model
Closed source model
Evaluation of AI models using the Tandem harness for medical note generation scored on clinician preference and accuracy.
Model
Clinician preference
Accuracy
GPT-6 Sol
89.0%
100.0%
GPT-5.6 Sol
88.3%
100.0%
GPT-6.1 Sol
87.2%
100.0%
GPT-5.5
86.0%
100.0%
Muse Wonder
84.3%
100.0%
Claude Opus 5.5
82.6%
99.8%
DeepSeek V4.1 Flash 1017
80.3%
99.8%
Grok 4.7
78.1%
100.0%
Claude Sonnet 5.5
76.4%
99.8%
DeepSeek V4 Pro
76.1%
100.0%
GPT-6 Luna
76.1%
99.8%
Reflection Beam 1.0
75.6%
99.5%
About this benchmark
Evaluation of 47 leading AI models using the Tandem harness for medical note generation based on 50 transcripts selected to be representative across European languages and care settings. The models were scored on clinician preference and accuracy. Clinician preference measures how often the model’s output medical note was preferred versus the output medical note of other models evaluated in the benchmark. Accuracy measures the share of clinical claims in the output medical notes that were neither hallucinations nor omissions, with omissions being measured on a defined set of clinically important facts that were contained in the transcripts that should be included in the resulting note.
Tandem’s harness ensures clinical safety with open-weight models
Open-weight model
Closed source model
Evaluation of AI models using the Tandem harness for medical note generation scored on clinician preference and accuracy.
Model
Clinician preference
Accuracy
GPT-6 Sol
89.0%
100.0%
GPT-5.6 Sol
88.3%
100.0%
GPT-6.1 Sol
87.2%
100.0%
GPT-5.5
86.0%
100.0%
Muse Wonder
84.3%
100.0%
Claude Opus 5.5
82.6%
99.8%
DeepSeek V4.1 Flash 1017
80.3%
99.8%
Grok 4.7
78.1%
100.0%
Claude Sonnet 5.5
76.4%
99.8%
DeepSeek V4 Pro
76.1%
100.0%
GPT-6 Luna
76.1%
99.8%
Reflection Beam 1.0
75.6%
99.5%
About this benchmark
Evaluation of 47 leading AI models using the Tandem harness for medical note generation based on 50 transcripts selected to be representative across European languages and care settings. The models were scored on clinician preference and accuracy. Clinician preference measures how often the model’s output medical note was preferred versus the output medical note of other models evaluated in the benchmark. Accuracy measures the share of clinical claims in the output medical notes that were neither hallucinations nor omissions, with omissions being measured on a defined set of clinically important facts that were contained in the transcripts that should be included in the resulting note.
Tandem’s harness ensures clinical safety with open-weight models
Open-weight model
Closed source model
Evaluation of AI models using the Tandem harness for medical note generation scored on clinician preference and accuracy.
Model
Clinician preference
Accuracy
GPT-6 Sol
89.0%
100.0%
GPT-5.6 Sol
88.3%
100.0%
GPT-6.1 Sol
87.2%
100.0%
GPT-5.5
86.0%
100.0%
Muse Wonder
84.3%
100.0%
Claude Opus 5.5
82.6%
99.8%
DeepSeek V4.1 Flash 1017
80.3%
99.8%
Grok 4.7
78.1%
100.0%
Claude Sonnet 5.5
76.4%
99.8%
DeepSeek V4 Pro
76.1%
100.0%
GPT-6 Luna
76.1%
99.8%
Reflection Beam 1.0
75.6%
99.5%
About this benchmark
Evaluation of 47 leading AI models using the Tandem harness for medical note generation based on 50 transcripts selected to be representative across European languages and care settings. The models were scored on clinician preference and accuracy. Clinician preference measures how often the model’s output medical note was preferred versus the output medical note of other models evaluated in the benchmark. Accuracy measures the share of clinical claims in the output medical notes that were neither hallucinations nor omissions, with omissions being measured on a defined set of clinically important facts that were contained in the transcripts that should be included in the resulting note.
Same protections, now with European ownership
Every Tandem customer already gets European hosting, encryption and certified clinical safety. Sovereign Health goes one step further: a cloud provider that is owned and operated in Europe.
Gratis
Pro
Data hosting
Data stored in European data centers
Data stored in European data centers on Scaleway, a European-owned cloud
Data processing
Processed in European data centers
Processed in European data centers on Scaleway, a European-owned cloud
Regulatory and compliance
CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR
CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR
Sovereignty
EU data residency, with encryption keys held by Tandem with a separate European provider
EU data residency, with encryption keys held by Tandem with a European owned cloud provider
AI models
Leading frontier AI models
Open-weight models hosted by Tandem on European-owned cloud, with optionality to use leading frontier AI models
Availability
All customers
Enterprise customers, on request (existing and new)
Same protections, now with European ownership
Every Tandem customer already gets European hosting, encryption and certified clinical safety. Sovereign Health goes one step further: a cloud provider that is owned and operated in Europe.
A
B
Unlimited transcription
Data stored in European data centers
Data stored in European data centers on Scaleway, a European-owned cloud
Data processing
Processed in European data centers
Processed in European data centers on Scaleway, a European-owned cloud
Regulatory and compliance
CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR
CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR
Sovereignty
EU data residency, with encryption keys held by Tandem with a separate European provider
EU data residency, with encryption keys held by Tandem with a European owned cloud provider
AI models
Leading frontier AI models
Open-weight models hosted by Tandem on European-owned cloud, with optionality to use leading frontier AI models
Availability
All customers
Enterprise customers, on request (existing and new)
Same protections, now with European ownership
Every Tandem customer already gets European hosting, encryption and certified clinical safety. Sovereign Health goes one step further: a cloud provider that is owned and operated in Europe.
Gratis
Pro
Data hosting
Data stored in European data centers
Data stored in European data centers on Scaleway, a European-owned cloud
Data processing
Processed in European data centers
Processed in European data centers on Scaleway, a European-owned cloud
Regulatory and compliance
CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR
CE marked as a Class IIa medical device under EU MDR, certified under ISO 27001, ISO 13485, ISO 42001 and BSI C5, and compliant with GDPR
Sovereignty
EU data residency, with encryption keys held by Tandem with a separate European provider
EU data residency, with encryption keys held by Tandem with a European owned cloud provider
AI models
Leading frontier AI models
Open-weight models hosted by Tandem on European-owned cloud, with optionality to use leading frontier AI models
Availability
All customers
Enterprise customers, on request (existing and new)
Is Sovereign Health right for you?
If your organisation is weighing European-owned cloud for its clinical systems, or expects to in the future, we'd like to hear from you. We'll talk through your requirements and what Sovereign Health would mean for you.

Is Sovereign Health right for you?
If your organisation is weighing European-owned cloud for its clinical systems, or expects to in the future, we'd like to hear from you. We'll talk through your requirements and what Sovereign Health would mean for you.

Is Sovereign Health right for you?
If your organisation is weighing European-owned cloud for its clinical systems, or expects to in the future, we'd like to hear from you. We'll talk through your requirements and what Sovereign Health would mean for you.

FAQ
FAQ
Frequently asked question about our pricing and offering
FAQ
What do I get with Sovereign Health?
What do I get with Sovereign Health?
Can I choose Sovereign Health when I sign up, or only later?
Can I choose Sovereign Health when I sign up, or only later?
I’m an existing customer. How do I get it?
I’m an existing customer. How do I get it?
What does it cost?
What does it cost?
How long does it take to get Sovereign Health?
How long does it take to get Sovereign Health?
Who does the migration work?
Who does the migration work?
Is there any downtime, or anything we need to do beforehand?
Is there any downtime, or anything we need to do beforehand?
What happens to our historical data?
What happens to our historical data?
Will our data processing agreement change?
Will our data processing agreement change?
Who hosts the data?
Who hosts the data?
Where exactly is the data stored?
Where exactly is the data stored?
Is my data both stored and processed in the EU?
Is my data both stored and processed in the EU?
Which data is covered?
Which data is covered?
Does this change the AI models Tandem uses?
Does this change the AI models Tandem uses?
Should I expect changes to the Tandem product?
Should I expect changes to the Tandem product?
What is an AI scribe for pharmacists?
¿Cómo se diferencia el soporte a la decisión clínica de Tandem de ChatGPT u otras herramientas de IA?
Can pharmacists use an AI scribe in community pharmacy?
¿Con qué historia clínica electrónica se integra Tandem?
Does Tandem store consultation audio?
¿Necesito instalar algún software?
Do I still check the note?
¿Necesito algún hardware especial (micrófonos, etc.)?
Is Tandem a regulated medical device?
¿Qué pasa si cometo un error? ¿Puedo editar una nota?
¿Tandem es compatible con los diversos acentos regionales y dialectos?
¿Puede Tandem gestionar conversaciones con varios interlocutores (p. ej., familiares del paciente)?
¿Puedo usar Tandem para consultas virtuales?
¿Necesito pedir el consentimiento de mis pacientes?
¿Dónde se almacenan y procesan los datos?
¿Tandem se considera un dispositivo médico?
¿Qué es Tandem Health?
¿Cómo se gestiona la programación de manera diferente en los distintos países europeos?
¿Funciona el asistente de codificación de Tandem con nuestra historia clínica electrónica?
¿Qué sucede si una combinación de códigos no es válida o está incompleta?
¿Por qué no se aplican los códigos automáticamente?
¿Es el asistente de codificación de Tandem un dispositivo médico regulado?
¿Qué marcos de trabajo de codificación admite el asistente de codificación de Tandem?
¿Puede Tandem transferir notas automáticamente a mi historia clínica electrónica?
¿Cuenta el soporte a la decisión clínica de Tandem con el marcado CE bajo el MDR de la UE?
¿Qué es el soporte a la decisión clínica de Tandem?
¿Cómo se diferencia el soporte a la decisión clínica de Tandem de Google o de una búsqueda de conocimiento general?
¿Qué guías clínicas y referencias de medicamentos utiliza el soporte a la decisión clínica de Tandem?
¿Podemos subir nuestros propios protocolos clínicos y directrices locales?
¿En qué mercados está disponible el soporte a la decisión clínica de Tandem?
¿Se utilizan los datos de los pacientes para entrenar o mejorar el modelo de soporte a la decisión clínica?
Get started with Sovereign Health
Join thousands of care providers enjoying stress-free documentation.
Get started with Sovereign Health
Join thousands of care providers enjoying stress-free documentation.
Get started with Sovereign Health
Join thousands of care providers enjoying stress-free documentation.