Medhelp
1177
·
Primary care, Telehealth
·
Sweden
Medhelp integration with Tandem's AI scribe and AI clinical assistant
Tandem works alongside Medhelp in telehealth and primary care advisory settings, so documentation from a phone or digital consultation captured in Tandem can be sent directly into the patient's record in Medhelp.
Medhelp (Medhelp Sjukvårdsrådgivning AB) is a Swedish healthcare company that operates telephone and digital advisory services under the national 1177 Vårdguiden brand, handling more than two million calls a year through around 250 nurses. Medhelp keeps its own medical records for these consultations, and since 2021 has shared relevant journal notes with other Swedish healthcare providers through the national patient overview (NPÖ). An integration between Tandem's AI scribe and Medhelp enables clinical documentation to transfer directly into the medical record system.
System provider:
Medhelp
System type:
Medical record system
Care settings:
Primary care, Telehealth
Integration capabilities:
AI clinical notes, referral letters, documents and clinical codes (capabilities depending on your systems provider)
Primary market:
Sweden
Integration status:
Live
About Tandem
Tandem is an AI clinical assistant and AI scribe that integrates with more than 100 systems across healthcare and adjacent care settings – including medical record systems (EHR/EMR), dental and pharmacy practice management software, veterinary practice management software, care management systems, occupational health software, and other practice or system providers.
It includes an AI scribe for real-time documentation and a Coding Assistant that surfaces relevant diagnosis and procedure codes as suggestions alongside the note - supporting national coding frameworks across Europe. Once reviewed and approved, documentation transfers directly into your record system. No copy and paste. No switching between systems.
Tandem fits into existing clinical workflows and works across multiple care settings, including healthcare, dentistry, social care, mental health, physiotherapy and veterinary care. It is used by healthcare organisations, clinics, municipalities, social services, and independent practitioners.
Frequently asked questions
Does Tandem integrate with Medhelp?
Yes, Tandem integrates with Medhelp. A finished consultation note in Tandem can be sent with one click into the correct patient record in Medhelp.
What data can be transferred to Medhelp?
Tandem can transfer consultation notes, triage and advice given, and referral information from telehealth and primary care contacts into Medhelp. This keeps a clear record of remote consultations that can also be shared with other care providers through the national patient overview.