Clinical Decision Support (CDS) is now live inside Ask Tandem, the chat interface clinicians use during consultations. Clinicians can ask a clinical question during the visit, and get a sourced answer specific to the patient.

CDS is CE marked under EU MDR as a Class IIa medical device. Available today with select customers across Europe and the UK. Request early access.

Until now, clinical answers lived outside the visit

For decades, getting a clinical answer mid-consultation has meant opening a second screen, scrolling through a 200-page guideline, or leaving the room to consult with a colleague. None of those work well inside a ten-minute appointment.

In practice, clinicians often skipped the check, trusted memory, or asked the patient to come back. The right answer existed in a guideline. The workflow to reach it broke the visit.

Ask in the chat, get a sourced answer for your patient

Now clinicians ask Tandem in the same chat that just documented the consultation. You write the question in plain language, include the specifics of the case (symptoms, vitals, medications, allergies), and get an answer drawn from validated clinical guidelines and your clinic's own uploaded protocols. Every answer links back to its source.

A working example. Last week a GP used Ask Tandem to get information about antibiotic choice for a urinary tract infection in a patient 28 weeks pregnant. The answer came back in the chat that just documented the visit, with the NICE antimicrobial guidance and the safe options for her stage. She didn't have to leave the room to figure it out.

CDS is built into the same interface clinicians already use for documentation. It draws from the visit context to answer patient-specific questions, and supports both national guideline sources and local protocols uploaded by clinic admins (enterprise feature).

Class IIa means it's certified for use with patient data

A Class IIa medical device certification under the European Medical Device Regulation (EU MDR) requires independent assessment by a notified body. That assessment covers clinical evidence, risk management, software validation, and the quality system the manufacturer operates. It confirms the product meets the performance and safety requirements defined for its intended use.

For clinical decision support specifically, Class IIa certification is what makes a tool legitimately usable with patient data and to inform clinical decisions in regulated healthcare. CDS goes through that pathway because that's what the use case demands.

CDS joins the AI Scribe and Coding Assistant in Tandem's Class IIa portfolio. Tandem is the only clinical AI platform in Europe with three products independently certified at this classification.

Available with select customers across Europe today

Clinical Decision Support is available in Tandem with select customers across Europe today.

Request early access at tandemhealth.ai/product/clinical-decision-support.