What is Tandem Health?

Tandem Health is a European healthtech company building the AI-native operating system for clinics. Its AI medical assistant helps clinicians reduce admin and improve documentation, without changing how they work. Tandem is used by more than 5,000 care organisations, integrates with over 80 electronic health record systems, and is live across more than 10 European markets. Tandem is CE marked under the EU Medical Device Regulation and certified to ISO 27001 and ISO 13485, meeting European standards for safety, quality, and data security. Its Coding Assistant is MDR Class IIa certified, becoming the first in Europe in its category to reach this classification.

Can Tandem transfer notes automatically to my medical record system?

Yes. We support all web-based record systems and an ever-growing number of native (desktop) ones. Our one-click integrations make setup quick and reliable. If your medical record system is not supported, please contact us to and we can help to set up the integration.

Which medical record system does Tandem integrate with?

We have integrations with 100+ medical record systems, including EMIS and SystmOne. You can see the full list of integrations on our Product Page. Contact us if you want to hear more or have any questions about integrations.

Do I need to install any software?

No specific installation is required. You can use Tandem in your preferred web browser or via our native Tandem desktop application, whichever is most convenient for your clinical workflow.

Do I need any special hardware (microphones, etc.)?

Not necessarily. Tandem works with your computer's or phone's built in microphone. For best accuracy, we recommend using the Tandem external microphone.

What if I make a mistake? Can I edit a note?

Yes. You can edit notes manually using your keyboard or by voicing the changes aloud. Tandem updates the note accordingly.

Does Tandem support regional accents and various dialects?

Yes. Tandem has been thoroughly tested with a wide range of regional accents, dialects and multiple languages, delivering consistently reliable results.

Can Tandem handle conversations with multiple speakers (e.g., patient relatives)?

Yes. Tandem's transcription supports multiple speakers at the same time, capturing each voice accurately.

Can I use Tandem for virtual consultations?

Yes. Tandem works with virtual consultations. Whether you use your system audio or a Tandem microphone, conversations can be captured and transcribed.

Tandem is the first MDR Class IIa certified medical scribe

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Tandem is the first MDR Class IIa certified medical scribe
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Capture
every
code
confidently

Q: Do I need to ask for consent from my patients?

We recommend informing patients that you are using a tool to support documentation so you can focus fully on the consultation. We also provide information sheets that can be placed in your waiting room.

The MDR Class IIa certified coding assistant. Surfaces every relevant diagnosis and procedure code from the consultation and the patient's history.

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Try for free

Capture
every
code
confidently

The MDR Class IIa certified coding assistant. Surfaces every relevant diagnosis and procedure code from the consultation and the patient's history.

Book a demo

Try for free

Capture
every
code
confidently

The MDR Class IIa certified coding assistant. Surfaces every relevant diagnosis and procedure code from the consultation and the patient's history.

Book a demo

Try for free

How the Coding Assistant works

Relevant codes surface as you talk, ranked for your framework.

Codes surface from the visit and patient history

As Tandem captures the consultation, relevant diagnosis and procedure codes appear automatically, pulled from what's said in the room and what's already in the chart. Chronic conditions and prior diagnoses don't slip between visits.

Ranked for your coding framework

Suggestions are ordered by relevance and matched to the level of specificity your framework requires. Built for the major European coding frameworks.

One-click transfer of the completed note and confirmed codes from Tandem into the medical record system.

Review, confirm, and send

Check each suggested code, adjust if needed, and send them to your medical record system with the note. Missing documentation and invalid combinations are flagged before anything leaves the chart.

How the Coding Assistant works

Relevant codes surface as you talk, ranked for your framework.

Codes surface from the visit and patient history
As Tandem captures the consultation, relevant diagnosis and procedure codes appear automatically, pulled from what's said in the room and what's already in the chart. Chronic conditions and prior diagnoses don't slip between visits.
Ranked for your coding framework
Suggestions are ordered by relevance and matched to the level of specificity your framework requires. Built for the major European coding frameworks.
Review, confirm, and send
Check each suggested code, adjust if needed, and send them to your medical record system with the note. Missing documentation and invalid combinations are flagged before anything leaves the chart.

How the Coding Assistant works

Relevant codes surface as you talk, ranked for your framework.

Codes surface from the visit and patient history

Ranked for your coding framework

Suggestions are ordered by relevance and matched to the level of specificity your framework requires. Built for the major European coding frameworks.

Review, confirm, and send

Check each suggested code, adjust if needed, and send them to your medical record system with the note. Missing documentation and invalid combinations are flagged before anything leaves the chart.

”With Tandem's Coding Assistant, I felt for the first time that I was actually saving time on coding.”

Gynaecology Resident

Aleris

See customer stories

”With Tandem's Coding Assistant, I felt for the first time that I was actually saving time on coding.”

Gynaecology Resident

Aleris

See customer stories

”With Tandem's Coding Assistant, I felt for the first time that I was actually saving time on coding.”

Gynaecology Resident

Aleris

See customer stories

Find and evaluate codes in seconds

Suggestions ranked by relevance, with the specificity your framework requires.

Get a demo

Tandem Coding Assistant suggesting diagnosis and procedure codes alongside a clinical note, with codes ranked by relevance.

Context-aware suggestions

Suggestions account for visit details like age, duration, and clinical context, so what's proposed fits the case, not just the most common code.

Related and complementary codes

Tandem surfaces associated codes alongside the primary suggestion, so you can see the full picture for each presentation.

More specific coding in one click

Move past unspecified defaults by navigating to related, more detailed codes, so the code you pick reflects what actually happened in the visit.

Patient history pre-filled

At follow-ups, chronic conditions from the patient's record are ready for re-coding, so recurring diagnoses don't need re-entering each time.

Get a demo

Find and evaluate codes in seconds

Suggestions ranked by relevance, with the specificity your framework requires.

Context-aware suggestions

Suggestions account for visit details like age, duration, and clinical context, so what's proposed fits the case, not just the most common code.

Related and complementary codes

Tandem surfaces associated codes alongside the primary suggestion, so you can see the full picture for each presentation.

More specific coding in one click

Move past unspecified defaults by navigating to related, more detailed codes, so the code you pick reflects what actually happened in the visit.

Patient history pre-filled

At follow-ups, chronic conditions from the patient's record are ready for re-coding, so recurring diagnoses don't need re-entering each time.

Codes surfaced from the consultation, as it happens

No separate coding step. Works with ICD-10, ICPC-2, KVÅ, SNOMED CT, and more.

Code suggestions appearing in real time as a clinician documents the consultation.

Suggested automatically from your note

As you document, Tandem reads the clinical context and proposes the relevant codes, so you're not searching from scratch.

Aligned with your coding framework

Suggestions follow the rules of your active coding system, so what's proposed is both clinically accurate and valid in your framework.

Yours to review before anything's transferred

You check each suggestion and decide what stays. Nothing reaches the medical record until you've confirmed it.

Codes surfaced from the consultation, as it happens

No separate coding step. Works with ICD-10, ICPC-2, KVÅ, SNOMED CT, and more.

Suggested automatically from your note

As you document, Tandem reads the clinical context and proposes the relevant codes, so you're not searching from scratch.

Aligned with your coding framework

Suggestions follow the rules of your active coding system, so what's proposed is both clinically accurate and valid in your framework.

Yours to review before anything's transferred

You check each suggestion and decide what stays. Nothing reaches the medical record until you've confirmed it.

Codes surfaced from the consultation, as it happens

No separate coding step. Works with ICD-10, ICPC-2, KVÅ, SNOMED CT, and more.

Suggested automatically from your note

As you document, Tandem reads the clinical context and proposes the relevant codes, so you're not searching from scratch.

Aligned with your coding framework

Suggestions follow the rules of your active coding system, so what's proposed is both clinically accurate and valid in your framework.

Yours to review before anything's transferred

You check each suggestion and decide what stays. Nothing reaches the medical record until you've confirmed it.

Documentation took 29% less time on average after Tandem was deployed across primary, secondary, and hospital care.

Real-world study across 375,000 notes

Capio Ramsay Santé

Read the study

Documentation took 29% less time on average after Tandem was deployed across primary, secondary, and hospital care.

Real-world study across 375,000 notes

Capio Ramsay Santé

Read the study

Documentation took 29% less time on average after Tandem was deployed across primary, secondary, and hospital care.

Real-world study across 375,000 notes

Capio Ramsay Santé

Read the study

Saves directly to your medical record system

Codes and documentation flow into your medical record system in one click. No re-entry, no switching between systems.

All integrations

One-click transfers

Send codes, notes, and documents straight to your medical record system without copying anything manually.

100+ medical record system integrations

Already connected to the systems European clinics use.

Custom integrations for local requirements

If your system isn't connected yet, Tandem builds integrations to fit your setup.

All integrations

Saves directly to your medical record system

Codes and documentation flow into your medical record system in one click. No re-entry, no switching between systems.

One-click transfers

Send codes, notes, and documents straight to your medical record system without copying anything manually.

100+ medical record system integrations

Already connected to the systems European clinics use.

Custom integrations for local requirements

If your system isn't connected yet, Tandem builds integrations to fit your setup.

Saves directly to your medical record system

Codes and documentation flow into your medical record system in one click. No re-entry, no switching between systems.

All integrations

One-click transfers

Send codes, notes, and documents straight to your medical record system without copying anything manually.

100+ medical record system integrations

Already connected to the systems European clinics use.

Custom integrations for local requirements

If your system isn't connected yet, Tandem builds integrations to fit your setup.

More diagnoses captured. Every one clinically backed.

A real-world study across 841 clinical visits found zero retrospective corrections from medical controllers. Coding Assistant only suggests what's already in the consultation, just undocumented.

See the report

More diagnoses captured. Every one clinically backed.

A real-world study across 841 clinical visits found zero retrospective corrections from medical controllers. Coding Assistant only suggests what's already in the consultation, just undocumented.

See the report

More diagnoses captured. Every one clinically backed.

A real-world study across 841 clinical visits found zero retrospective corrections from medical controllers. Coding Assistant only suggests what's already in the consultation, just undocumented.

See the report

Catch what’s missing before you confirm your codes

Gaps and invalid combinations are flagged during the visit, while everything's fresh and easy to fix.

Tandem flagging an invalid code combination during the visit, before the note is signed off.

Missing details flagged

When a diagnosis needs a supporting code, such as an external cause code for an injury, Tandem flags it before the note's signed off.

Catch invalid combinations

Some codes can't be confirmed together. Tandem flags these so you can resolve them while the visit is still open.

Everything resolved in one place

Documentation gaps, code conflicts, and warnings are all handled inside Tandem. No jumping between systems to fix things after the fact.

Codes that stand up to review

When codes are complete and valid, claims follow. Tandem makes sure nothing gets missed before the note is signed.

Catch what’s missing before you confirm your codes

Gaps and invalid combinations are flagged during the visit, while everything's fresh and easy to fix.

Missing details flagged

When a diagnosis needs a supporting code, such as an external cause code for an injury, Tandem flags it before the note's signed off.

Catch invalid combinations

Some codes can't be confirmed together. Tandem flags these so you can resolve them while the visit is still open.

Everything resolved in one place

Documentation gaps, code conflicts, and warnings are all handled inside Tandem. No jumping between systems to fix things after the fact.

Codes that stand up to review

When codes are complete and valid, claims follow. Tandem makes sure nothing gets missed before the note is signed.

Catch what’s missing before you confirm your codes

Gaps and invalid combinations are flagged during the visit, while everything's fresh and easy to fix.

Missing details flagged

When a diagnosis needs a supporting code, such as an external cause code for an injury, Tandem flags it before the note's signed off.

Catch invalid combinations

Some codes can't be confirmed together. Tandem flags these so you can resolve them while the visit is still open.

Everything resolved in one place

Documentation gaps, code conflicts, and warnings are all handled inside Tandem. No jumping between systems to fix things after the fact.

Codes that stand up to review

When codes are complete and valid, claims follow. Tandem makes sure nothing gets missed before the note is signed.

Get started with the Coding Assistant

Join thousands of clinicians capturing every code in every visit.

Book a demo

Try for free

Get started with the Coding Assistant

Join thousands of clinicians capturing every code in every visit.

Book a demo

Try for free

Get started with the Coding Assistant

Join thousands of clinicians capturing every code in every visit.

Book a demo

Try for free

FAQ

Frequently asked questions about our product.

FAQ

Frequently asked question about our pricing and offering

FAQ

Frequently asked questions about our product.

Which coding frameworks does Tandem's Coding Assistant support?

Is Tandem's Coding Assistant a regulated medical device?

What happens if a code combination is invalid or incomplete?

Why aren't codes applied automatically?

Does Tandem's Coding Assistant work with our medical record system?

How is coding handled differently across European countries?

Do I need to ask for consent from my patients?

Why choose Tandem?

CE marking, EU MDR Class IIa certification, and ISO 27001 / ISO 13485 badges signalling Tandem's regulatory and security compliance.

Security built for healthcare

A CE-marked medical device, Tandem meets healthcare regulations and protects patient data under GDPR and local data protection laws.

Logos of medical record systems Tandem integrates with across European markets.

Transfers to the medical record in one click

With one click, approved notes and codes are transferred directly into your record system, without copying, pasting, or switching systems.

Tandem's clinician support team — over 50 doctors and psychologists.

Get support from real clinicians

Our support team includes over 50 doctors and psychologists who understand clinical work and help you use Tandem effectively.

Why choose Tandem?

Security built for healthcare

A CE-marked medical device, Tandem meets healthcare regulations and protects patient data under GDPR and local data protection laws.

Transfers to the medical record in one click

With one click, approved notes and codes are transferred directly into your record system, without copying, pasting, or switching systems.

Get support from real clinicians

Our support team includes over 50 doctors and psychologists who understand clinical work and help you use Tandem effectively.

Get started with Tandem today

Join thousands of clinicians enjoying stress-free documentation.

Book a demo

Try for free

Get started with Tandem today

Join thousands of clinicians enjoying stress-free documentation.

Book a demo

Try for free

Get started with Tandem today

Join thousands of clinicians enjoying stress-free documentation.

Book a demo

Try for free

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Dutch

Vind ons op

Youtube

Taal

Select Language

Dutch

Vind ons op

Youtube

Taal

Select Language

Dutch

Capture every code confidently

Capture every code confidently

Capture every code confidently

How the Coding Assistant works

Relevant codes surface as you talk, ranked for your framework.

Codes surface from the visit and patient history

Ranked for your coding framework

Review, confirm, and send

How the Coding Assistant works

Relevant codes surface as you talk, ranked for your framework.

Codes surface from the visit and patient history

Ranked for your coding framework

Review, confirm, and send

How the Coding Assistant works

Relevant codes surface as you talk, ranked for your framework.

Codes surface from the visit and patient history

Ranked for your coding framework

Review, confirm, and send

”With Tandem's Coding Assistant, I felt for the first time that I was actually saving time on coding.”

”With Tandem's Coding Assistant, I felt for the first time that I was actually saving time on coding.”

”With Tandem's Coding Assistant, I felt for the first time that I was actually saving time on coding.”

Find and evaluate codes in seconds

Context-aware suggestions

Related and complementary codes

More specific coding in one click

Patient history pre-filled

Find and evaluate codes in seconds

Context-aware suggestions

Related and complementary codes

More specific coding in one click

Patient history pre-filled

Codes surfaced from the consultation, as it happens

Suggested automatically from your note

Aligned with your coding framework

Yours to review before anything's transferred

Codes surfaced from the consultation, as it happens

Suggested automatically from your note

Aligned with your coding framework

Yours to review before anything's transferred

Codes surfaced from the consultation, as it happens

Suggested automatically from your note

Aligned with your coding framework

Yours to review before anything's transferred

Documentation took 29% less time on average after Tandem was deployed across primary, secondary, and hospital care.

Documentation took 29% less time on average after Tandem was deployed across primary, secondary, and hospital care.

Documentation took 29% less time on average after Tandem was deployed across primary, secondary, and hospital care.

Saves directly to your medical record system

One-click transfers

100+ medical record system integrations

Custom integrations for local requirements

Saves directly to your medical record system

One-click transfers

100+ medical record system integrations

Custom integrations for local requirements

Saves directly to your medical record system

One-click transfers

100+ medical record system integrations

Custom integrations for local requirements

More diagnoses captured. Every one clinically backed.

More diagnoses captured. Every one clinically backed.

More diagnoses captured. Every one clinically backed.

Catch what’s missing before you confirm your codes

Missing details flagged

Catch invalid combinations

Everything resolved in one place

Codes that stand up to review

Catch what’s missing before you confirm your codes

Missing details flagged

Catch invalid combinations

Everything resolved in one place

Codes that stand up to review

Catch what’s missing before you confirm your codes

Missing details flagged

Catch invalid combinations

Everything resolved in one place

Codes that stand up to review

Get started with the Coding Assistant

Get started with the Coding Assistant

Get started with the Coding Assistant

FAQ

Capture
every
code
confidently

Capture
every
code
confidently

Capture
every
code
confidently